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Privacy Policy

1. Data protection overview and general information

The following information provides a simple overview of what happens to your personal data when you visit the website. Personal data consists of any data that can be used to personally identify you. Detailed information on the subject of data protection can be found in our data protection declaration listed below.

Data collection on this website
Who is responsible for collecting data on this website?
The data processing on this website is carried out by the website operator, whose contact details can be found in the section “Note on responsible body” of this data protection declaration.

How do we collect your data?
Some of the data is collected by us when you provide it to us. For example, this includes data you enter into a contact form. Other data is collected by our IT systems when you visit the website, either automatically or after you provide consent. These are primarily technical data such as internet browser, operating system, time of page access, etc. This data is collected automatically as soon as you visit the website.

What do we use your data for?
Some of the data is collected to ensure that the website is running error-free. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right to request and receive information regarding the origin, recipient, and purpose of your stored personal data, at any time, free of charge. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time. You also have the right to request that the processing of your personal data be restricted under certain circumstances. You can contact us about this or if you have any further questions about data protection in general.

Analytical tools and third-party tools
When visiting the website, your user behavior can be statistically evaluated. This statistical evaluation is primarily carried out via analytical software. Detailed information about this analytical software can be found in this data protection declaration.

2. Hosting

This website is hosted externally. The personal data collected on this website is stored on the storage server(s) of the host(s). This data primarily consists of IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access, and other data generated via a website. External hosting is carried out for the purpose of fulfilling our contract with potential and existing customers in the interest of a secure, fast, and efficient provision of our online services by a professional provider. If appropriate consent has been requested, processing is carried out exclusively on the basis that the consent includes the storage of cookies or access

to information on the user's end device (e.g. device fingerprinting) in line with the international TDDDG. This consent can be revoked at any time.

Our host(s) will only process your data to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data.

We use the following host(s): All Inkl. Germany

3.General information and mandatory data protection information

The operators of this website take the protection of your personal data very seriously. We treat your personal data in confidentiality and in accordance with statutory data protection regulations, as well as what is outline within this data protection declaration. When you visit or use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This data protection declaration explains what data we collect and what we use it for, as well as how and for what purpose this happens. We would like to point out that data transmission over the internet (e.g. when communicating via email) can have security gaps. Complete protection of data from access by third parties is not possible.

Note on the responsible body
The responsible body for data processing on this website is:
Dr. Hajo Horst • CEO NeuroConnect FZCO • NeuroConnect FZCO
P.O. Box 71249 • Dubai, U.A.E. • +971 50 873 0985 • [email protected]

The responsible body is the natural or legal person who alone or jointly with others decides on the purpose and means of processing personal data such as names, email addresses, etc.

Storage period
Unless a specific storage period has been specified in this data protection declaration, your personal data will remain with us until the purpose of data processing no longer applies. If you make a legitimate request for deletion, or revoke your consent to data processing, your data will be deleted unless we have legally permissible reasons for continuing to store your personal data (e.g. tax or commercial law retention periods). In the latter case, deletion occurs after these reasons no longer apply.

Note on data transfer to the USA and other third countries
We use, among other things, tools from companies based in the USA or other third countries that are not secure in terms of data protection. If these tools are active, your personal data may be transferred to these third countries to be processed there. We would like to point out that a level of data protection comparable to the EU cannot be cannot be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It cannot therefore be ruled out that US authorities (e.g. secret services) process, evaluate, and permanently store your data located on US servers for surveillance purposes. We have no influence on these processing activities.

Recipients of personal data
As part of our business activities, we work with various external bodies. In some cases, it is also necessary to transmit personal data to these external bodies. We only pass on personal data to external bodies if this is necessary to fulfill a contract, if we are legally obliged to do so (e.g. passing on data to tax authorities), if we have a legitimate interest in passing it on, or if some other legal basis allows the data to be passed on. When using order processors, we only pass on our customers' personal data on the basis of a valid order processing contract. In the case of joint processing, a joint processing contract is concluded.

Revocation of your consent to data processing
Many data processing operations are only possible with your explicit consent. You can revoke any consent you have already given at any time. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Right to data portability
You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the data to be transferred directly to another controller, this will only be done if it is technically feasible.

Requesting information, correction, and deletion
Within the framework of the applicable legal provisions, you have the right to free information at any time about your stored personal data, its origin, its recipient, and the purpose of data processing as well as, if necessary, a right to correction or deletion of this data. You can contact us at any time about this, or if you have any further questions on the subject of personal data in general.

Right to restriction of processing
You have the right to request that the processing of your personal data be restricted. You can contact us at any time about this. The right to restriction of processing exists in the following cases: If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request that the processing of your personal data be restricted; If the processing of your personal data is or was unlawful, you can request that data processing be restricted instead of deletion; If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of deleted.

SSL or TLS encryption
This website uses SSL or TLS encryption for security purposes, and to protect the transmission of confidential information such as orders or inquiries that you send to us as the side operator. You can recognize an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data collection on this website’s cookies

Our website uses so-called “cookies”. Cookies are small data packages and do not

cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or have them automatically deleted by your web browser.

Cookies can come from us (first-party cookies) or from third-party companies (third- party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services). Cookies have various functions. Numerous cookies are technically necessary because certain website functions do not work without them (e.g. the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases (or in general), and activate the automatic deletion of cookies when you close the browser. When deactivating cookies, the functionality of this website may be limited. Which cookies and services are available on this website can be found in this data protection declaration.

Contact form
If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us in order to process the inquiry and any follow-up questions. We will not pass on this data without your consent. The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

Inquiries by email, telephone or fax
If you contact us by email, telephone or fax, your request, including all resulting personal data (e.g. name, request), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent. Consent can be revoked at any time. The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

5. Social media

Facebook
Elements of the social network Facebook are integrated into this website. The provider of this service is:
Meta Platforms Ireland Limited
4 Grand Canal Square
Dublin 2
Ireland
However, according to Facebook, the data collected will also be transferred to the USA and other third countries. You can find an overview of the Facebook social

media elements here: https://developers.facebook.com/docs/plugins/?locale=en_US

When the social media element is active, a direct connection is established between your device and the Facebook server. Facebook thereby receives the information that you have visited this website with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you link the content of this website to your Facebook profile. This allows Facebook to assign your visit to this website to your user account.

We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. Further information can be found in Facebook's data protection declaration at: https://www.facebook.com/privacy/explanation

To the extent that personal data is collected on our website using the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland are jointly responsible for this data processing.

The joint responsibility is limited exclusively to collecting the data and passing it on to Facebook. The processing carried out by Facebook after the forwarding is not part of the shared responsibility. Our joint obligations have been set out in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook directly on Facebook. If you assert your data subject rights with us, we are obliged to forward these to Facebook. Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://www.facebook.com/help/566994660333381,

and https://www.facebook.com/policy.php

Instagram
Functions of the social media platform Instagram are integrated into this website. These functions are offered by:

Meta Platforms Ireland Limited 4 Grand Canal Square
Grand Canal Harbor
Dublin 2

Ireland

When the social media element is active, a direct connection is established between your device and the Instagram server. Instagram thereby receives information about your visit to this website.

If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking on the Instagram button. This allows Instagram to assign your visit to this website to your user account. We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Instagram. Consent can be revoked at any time. Unless consent has been obtained, the use of the service is based on our legitimate interest in achieving the greatest possible visibility on social media.

6. Analytics tools and advertising WP Statistics
This website uses the analysis tool WP Statistics to statistically evaluate visitor access. The provider is:
Veronalabs, Tatari 64, 10134, Tallinn, Estonia
https://veronalabs.com

With WP Statistics we can analyze the use of our website. WP Statistics records, among other things: Log files (IP address, referrer, browser used, origin of the user, search engine used) and actions that website visitors took on the page (e.g. clicks and views). The data collected with WP Statistics is stored exclusively on our own server.

Tools and Plugins used by our website:
YOAST (https://yoast.com/seo-for-everyone) • DUPLICATOR • SMASH BALLON • WPML (https://wpml.org/features) • ACF (https://www.advancedcustomfields.com) • BORLABS (https://borlabs.io) • CF7 (https://contactform7.com) • CHACHE ENABLER • OPTIMUS • AUTOPTIMIZE

Links used on our website to redirect to other websites: amazon.com/amazon.de, LinkedIn, Facebook, Instagram, YouTube

7. Plugins and tools – Google Fonts (local hosting)

This site may use so-called Google Fonts, which are provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. There is no connection to Google servers.

For more information about Google Fonts, see: https://developers.google.com/fonts/faq
and Google’s privacy policy: https://policies.google.com/privacy?hl=en